Video - Communication

As part of the new Code of Professional Practice coming into effect on 1 January 2026, this video explores how chiropractors can communicate clearly, responsibly and professionally across all patient and public interactions.

03 Dec 25

Clear, respectful and evidence-based communication is central to safe and effective chiropractic care.

In this video, we discuss how the new Code sets expectations for:

Patient communication and shared decision-making
Advertising and promoting services responsibly
Websites and online presentation
Social media and digital professionalism
Communicating with other healthcare professionals
Handling public enquiries, reviews and sensitive interactions

We also answer real questions from registrants on how to uphold professionalism in every form of communication.